TECH BEING A PAIN IN THE ASS?
BILLIE'S GOT YOU. 💜
Can't log in? Lost a password? Can't find your group, Zoom link, recording, homework, or something in the app?
You don't have to figure it out alone.
Book a tech support appointment with Billie and she'll walk through it with you.
Hi, I'm Billie! 💜PICK YOUR TIME 👇
Choose an available appointment below.
Pick a time that works for you and Billie will take it from there.
WHAT CAN BILLIE HELP WITH?
Basically, if Bariatric Rewrite technology is giving you shit, start here.
Login & access
Can't get into your account
Password resets
Forgot or locked out
Email access issues
Not getting mail or can't log in
Rewrite groups
Find & join your group
WhatsApp setup
Join the WhatsApp group
Zoom setup & access
Join calls & recordings
Finding recordings
Replay past sessions
Homework, resources & links
Track down what you need
Navigating the app
Find your way around
Navigating the website
Where everything lives
Coach Data Consent & Health Connections
Sort the settings
Connecting accounts & programs
Link it all together
YES, EVEN IF YOU THINK IT'S A "STUPID" QUESTION.
It's not.
Technology can be frustrating as hell - especially when all you're trying to do is get into the damn thing you already have access to.
Billie will meet you where you are, walk through the problem with you, and show you what to do.
- ✓ No judgment
- ✓ No tech jargon
- ✓ No making you feel like you should already know
"We'll figure it out. 💜"
ONE QUICK HEADS-UP 👀
Billie can fix your Rewrite access problems. She cannot resurrect your laptop.
Bariatric Rewrite Tech Support does not troubleshoot or repair physical devices or hardware. Billie cannot repair problems with:
For hardware or device-specific problems, please contact your device manufacturer, internet provider, or a local computer / phone repair service.
BEFORE YOU HOP ON WITH BILLIE...
BRING THE TROUBLEMAKER. 😈
Have the phone, tablet, or computer you're having trouble with turned on and ready to use.
BE READY TO SHARE YOUR SCREEN. 🖥️
Billie may ask you to share your screen so she can see exactly what's happening and walk you through the fix.
DON'T WORRY ABOUT REMEMBERING EVERYTHING. 🧠
Your tech support session will be recorded, and the recording link will be shared with you afterward. That way, if you forget how to do something later, you can go back and watch the steps again.
WAIT... YOU'RE RECORDING THIS?
Yep. 💜 Your tech support session is recorded so you have the instructions afterward. You'll receive the recording link after your appointment so you can refer back to what Billie showed you. No pressure to take notes or remember every step.
LET'S GET YOU BACK INTO YOUR SHIT. 💜
The goal isn't just to fix today's problem. Billie wants you to leave knowing where to go, what to click, and how to access the Bariatric Rewrite tools you need.
No more clicking around hoping something magically appears. Let's get it handled.
Pick a time that works for you and Billie will take it from there.
"See you soon! - Billie 💜"